Great app but, every time I purchase dragon stones I dont get them?

I NEED A DEVELOPER RESPONSE Every time I purchase dragon stones the dragon stones dont show up so BANDAI NAMCO YOU BETTER FIX THIS And I didnt get my tickets I bought 50 dragon stones so my ID is 1656802185 so in total I should have 156 dragon stones from all the money I spent I need help this is true I really need help just go on my account and do something please and evertime I open the store it wont load HEELLLPPPPP NOWW OR IM REPORTING THIS GAME AND
SUEING YOU

NerfThisGame about DRAGON BALL Z DOKKAN BATTLE, v3.3.1