Pilafs trove

The reason Im giving this 4 stars instead of 5 is because I got everything in the bundle except the ssr ticket. It was in my gift box and I claimed it but when I went into summoning I couldnt see that i could summon anything. So then I tried going in my items box under the section other where the tickets usually appear and it did not say I had it. Please fix it i really want to get my ssr ticket and i dont want to think that Ive wasted my money on an amazing game.

New characters please about DRAGON BALL Z DOKKAN BATTLE, v3.3.1