Great game but wont load

The game is great ive played it for years on ios and android but it always gets stuck i usually clear cache and its fine but this time it wont load at all it crashes at 269 and wont go farther than that its been a couple days now which is an annoyance because i had my dragon stones saved up and was on a login streak. Please fix

Homfex about DRAGON BALL Z DOKKAN BATTLE, v3.3.1